Frequently Asked Questions

Shipping

Shipping is available within Australia and Internationally, and is added at checkout. Shipping within Australia is a flat rate of $10. International shipping is a flat rate of $25.

These costs take into account the current costs and issues with shipping and will be reviewed regularly.

Your item will ship flat with mount board to protect it from being bent. I am committed to continuous improvement in ensuring that packaging is environmentally friendly, but as an emerging one-woman business, this is a journey I’m on.

Refunds

You are purchasing an original artwork and no exchanges or refunds will be offered for change of mind.

Every care is taken to show the artwork as you will receive it, noting that each work is individual and unique and ‘flaws’ - such as watermarks or torn edges of paper - are part of the piece.

If your item arrives damaged, please get in touch and we will discuss how to remedy the issue.

Copyright

You are purchasing the physical item of an original artwork created by Erin Van Krimpen for private use. You are not purchasing the digital or reproduction rights to the artwork, which are retained by the artist. You may not reproduce the artwork for public use or sale without the express permission of the artist. Sharing a picture of the artwork with attribution on social media is permitted - and encouraged - without permission. If you have any questions about whether or not the artwork can be used for the purpose you intend, please get in touch.